FAQs

Do I receive a physical poster or a download?

Choose your format on the product page. Digital Download is an image file only, with no physical shipment. A4–A0 options are physical prints in the selected size.

Is a frame included?

No. Physical posters are supplied unframed. Frames in product photographs are for illustration only.

When will my order arrive?

See our Delivery information for the estimates used on product pages. Printing and shipping dates apply only to physical prints.

How do I request a return or report damage?

Read our Returns & Refunds policy and contact us with your order number. For damage, include clear photographs of the item and packaging.

Where were the customer reviews collected?

The customer reviews displayed on this website came from purchases through our previous Etsy shop.

How can I get help?

Email orders@8bitposters.com. Include your order number if your question relates to an existing order.